The first 48 hours after a hailstorm matter, but not in the way most homeowners assume. You don’t need to climb onto your roof — in fact, please don’t. Here’s what actually helps.
Start with what you can see safely from the ground: photograph any dented gutters, downspouts, window screens, or AC unit fins, since hail damages soft metal surfaces the same way it damages shingles, and those are often visible without a ladder. Note the date and approximate hail size if you can (a nearby weather report helps here too).
If you have any active leaks, place a container to catch water and, if it’s safe, take photos of the interior damage. Avoid any temporary repairs beyond covering an active leak — you want the damage documented in its original state.
Then schedule a free inspection with a roofing contractor before contacting your insurance company, if possible. Having professional photo documentation of the roof-level damage in hand makes the claims conversation faster and more accurate than a visual estimate from an adjuster who’s never been on your roof.